About - Santiago's restaurant
No description available.
Popular Menu Items
1/2 order Ribs
15.99Amenities and More
Offerings
- Coffee
- Comfort food
- Quick bite
- Vegetarian options
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Wheelchair accessible seating
Atmosphere
- Casual
Top Reviews
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I decided to place an order online, since they have a link to order thru DoorDash and another site where still says “Jerez restaurant”. I wanted to order thru DoorDash but when I clicked on the link says “Temporary Closed on DoorDash” and still has the former name Jerez tacos. So, I opted to use the other link which says was updated 2 days ago. I placed my order, then I called the restaurant to double check they received my order but the number was busy. I waited a few more minutes and dialed again and still was busy. I called 8 more times and still was busy then one hr passed and no food no update. So, I decided to drive to restaurant, when I arrived and asked if they received my order, they said they didn’t have it. I told the lady and the guy there; that I called so many times and the number they listed sounded busy every time I made the call. They were surprised, then I called the number in front of them and miraculously the phone was ringing. They said, they had a person fixing their computer and phone or something like that. They said to contact, where I placed the order. In other words, my experience with this first order under this new management was awful. They didn’t offer any kind of refund or honor my order. I left disappointed. For the new management: please!!! Check your links posted. I would never order or look at this restaurant ever again! Good luck! Hope this helps any new comers.
I gotta say you guys are some of the best tacos in the city! But what happened? I went by there the other day and it seems like you guys just packed up and left. Please update us about it.
I've been coming here since 2008, and this place always hits the spot. The food is delicious, the salsas are so flavorful, and the service is always friendly and warm. The steak tacos, the quesadillas, the horchatas....everything is good! I highly recommend this place if you're in or near the Albany Park area.